Privacy Policy

As part of the Terms of Use and Browsing Conditions of the ruahcollection.co Portal, in this section, we aim to establish the rules on obtaining, using and storing the data and information collected from Internet users, in addition to the registration of your activities on the Portal.
In the purchase process at www.ruahcollection.co we will request some personal data from our customers. In compliance with Law 1581 of 2012 "Personal Data Protection Law" and Decree 1377 of 2013, we inform that ruahcollection is responsible for the administration of said data. According to our personal data processing policies, the mechanisms through which we make use of them are safe and confidential, since we have the technological means to guarantee that they are stored in order to avoid unwanted access by third parties and we guarantee also their confidentiality.

Said information provided by our customers is used in order to carry out the processing and delivery of orders, send notifications about the status of orders and to send information that may be useful to our customers or that they have requested , including information about our products, services and offers, however you can expressly notify us that you object to being contacted for these purposes.

In the same sense and with your knowledge we could contact you by text message / SMS, MMS), email, direct mail or by telephone. If you do not wish to receive communications through any or all of these channels, you can communicate it at any time via email info@ruahcollection.co and will stop receiving such communications. You can access the details of your order through the "My Orders" page. On this page you will be able to see the details of your previous orders, those that are open and those that are still in the process of being shipped.

A. Partners: We may share your data with third parties to help us with any of the functions mentioned in our Privacy Policy. For example, we may use third parties to help us deliver promotional products, collect payments, transport products, or manage customer service systems. We may share information with third parties for the purposes of fraud protection and risk reduction. Third parties must agree to maintain the privacy policies of this document for handling their data.

B. PAYMENT: Payments made through the Site will be processed by our online payment agent PayU Latam. Your information should only be provided on our site. Such information must be accurate and truthful and must be kept up to date. If there is any change in your data, you must update it through the “My account” page on our website.